What are ISO Quality Standards?

Quality standards are defined as documents that provide requirements, specifications, guidelines, or characteristics that can be used consistently to ensure that materials, products, processes, and services are fit for their purpose.

ISO Standards are a key part of our society as they ensure quality and safety in both products and services in international trade. Businesses benefit from ISO standards as they can help cut costs by improved systems and procedures put in place.

Our Quality and Service Qualification Certificates

ISO 9001:2015 Quality Management Systems
ISO 27001:2013 Information Security Management Systems
ISO 14001:2015 Environmental Management Systems
ISO 10002:2018 Quality Management – Customer Satisfaction
ISO 45001:2018 Occupational Health and Safety Management Systems
ISO 22301:2012 Business Continuity Management
TS 13573:2013 Service Qualification Certificate for Busines Consultancy Services

OUR QUALITY POLICY

About developing and offering software and information technology;
• Is to answer customer’s needs and expectations at upmost satisfaction and deliver products and services on time that will increase productivity.
• Is to maintain customer satisfaction at upmost level by offering strategic management and services and become “Strategic Business Partner” of our customers.
• Is to offer products and services suitable for both national and international requirements.
• Is to keep continuity of servicing and to provide and develop information security.
• Is to maintain continuous rehabilitation and development of our main philosophy by calculating business performances systematically.
• Is to keep our staff’s both personal and professional developments at upmost level.
• Is to build an environment that works with sharing information and team spirit.
Quality Management System is our main policy.

The management of SOFT hereby undertakes that this policy will be conducted and well understood by SOFT’s employees. This policy is a frame of our targets and revised continuously.

OUR ENVIRONMENTAL POLICY

In the scope of developing and presenting solutions for software and information technologies, the main policy for Environmental Management System of SOFT Business Solutions Inc., is as below:

  • Using natural resources optimally
  • Maintaining the balance of natural life
  • Maintaining the quality of air, water, and earth
  • Taking all sorts of precautions to prevent environmental pollution
  • Reducing the amount of waste
  • Making use of recycling in waste management
  • Reducing energy consumption
  • Complying with relevant laws and regulations related with environment and energy
  • Enhancing Environmental Management System steadily

SOFT Management pledges to communicate this policy to all employees, and to make sure that this policy is understood by all employees. This policy constitutes a framework for the targets and is reviewed continuously.

OUR INFORMATION SECURITY POLICY

In developing and presenting solutions for software and information technologies, our main policy of information security is as below:

  • To attach number one priority to information security in line with the strategic targets
    In this context, to pledge to take precautions for ensuring confidentiality, integrity, and accessibility of information assets
  • Ensuring steady enhancement of the current Information Security Management System, thus minimizing information security risks and losses which may arise
  • To manage the risks which threaten information security assets systematically
  • To take necessary measures for protecting information assets of the company against all internal or external threats
  • To ensure that SOFT employees and external parties such as suppliers, customers, and visitors comply with this policy, along with other policies, procedures, and instructions which enable the implementation of this policy
  • To comply with relevant laws and regulations related with information security
  • To impose sanctions such as warning, reprimand, and termination of contract, in case of incompliance with information security policies, procedures, and instructions, according to the corporate personnel regulations
  • To attach importance to training in order to ensure that all employees and business partners participate in Information Security Management System

SOFT Management pledges to communicate this policy to all employees and to all relevant parties and to make sure that this policy is understood by all parties. This policy constitutes a framework for the targets and is reviewed continuously.